Our customer support isn’t just here to help, they’re here to make your tail wag 🐶🦴

I've never seen anything like it, not only from a shipping platform but from any other business I've ever dealt with in the past. Pirate Ship is the best!

Paul from Snake Head Vintage

We love you too! Sail with us anytime. 🤩

I've never seen anything like it, not only from a shipping platform but from any other business I've ever dealt with in the past. Pirate Ship is the best!

Paul from Snake Head Vintage

We love you too! Sail with us anytime. 🤩

I've never seen anything like it, not only from a shipping platform but from any other business I've ever dealt with in the past. Pirate Ship is the best!

Paul from Snake Head Vintage

We love you too! Sail with us anytime. 🤩

Hey there! I've got this fancy translation script from you guys, but I have no idea how to install it. Help!

Daniel

Hey! No worries, we're here to save the day! 🦸‍♂️ First things first, are you ready to dive into the wonderful world of coding?

Support Dog

Haha, if by "dive" you mean belly flop, then yes, I’m ready!

Daniel

What do I need to do?

Paul from Snake Head Vintage

🏊‍♂️

Daniel

Perfect, belly flops are welcome here! 😄 Start by copying the script code we sent you. Do you have it handy?

Support Dog

Yup, got it right here. It's a bunch of codey-looking stuff. 🧐

Daniel

Nice moves! Now, find the part where you can edit your website's HTML. It’s usually called something fancy like "Theme Editor" or "HTML Editor." Then, paste the script code right before the closing '/head' tag.

Support Dog

Ah, found it!

Daniel

It’s like I’m in the matrix.

Daniel

😎

Daniel

JUST ADDED! Only took me 20 seconds!

Daniel

YOU ARE A MAGICAL UNICORN

Daniel

Support Dog

Whoa! It worked! My site is now multilingual! Thanks a ton, you're a wizard! 🧙‍♂️

Daniel

Do phone numbers get printed on the labels?

Ginny

Ahoy Ginny! For most labels your phone number isn’t included on the label… but if you’re sending an international package it will be, so the carrier can reach out to you if there are any international customs details they need sorted out

PirateShip | Support Crew

perfect! just didn’t want random people calling me! thank you!!!

Paul from Snake Head Vintage

Of course! We’ll be on deck here if you need us!